Returns

If you are not satisfied with your purchase, you can send it back to us within 30 days with the following criterias:

  • Returns must be made within 30 days from date of purchase
  • Damaged items must be returned together with their original box and receipt
  • Items bought during promotional events (eg. Using special discount codes and specifically stated non-returnable items) are not returnable

Please contact us at info@roscani.com before returning the item so that return process will proceed accordingly. Please allow 5 working days for the inquiry to be processed. We will instruct accordingly in the email.

All package is to sent back to our main service center at:

Jun Lee Sdn Bhd
78, Jalan Nadchatiram 1,
Taman Taynton View,
Cheras, 56000, Kuala Lumpur, Malaysia