Return Policy

If you are not satisfied with your purchase within 30 days, you can send it back to us, no question asked.

Criteria

  • Returns must be made within 30 days from date of purchase
  • Damaged items must be returned together with their original box and receipt
  • Items bought during promotional events (eg. Using special discount codes and specifically stated non-returnable items) are not returnable

Procedure

Please contact us at info@roscani.com before returning the item so that return process will proceed accordingly. Please allow 5 working days for the inquiry to be processed. We will instruct accordingly in the email.

All package is to sent back to our main service centre at

Jun Lee Sdn Bhd
78, Jalan Nadchatiram 1, Taman Taynton View, Cheras, 56000, Kuala Lumpur, Malaysia

How long will it take to receive my refund/new item(s)?

Please allow 30 working days from the date we receive your return package.